Brad Lea llc Return, Refund & Subscription Policy

December 04, 2024

At Brad Lea LLC, we are committed to ensuring your satisfaction with our products and services. Please review our return, refund, and subscription policy to understand your options and responsibilities.

For Merchandise

  1. Eligibility for Returns
    • Merchandise may be returned within 30 days of delivery.
    • Items must be in their original condition, unused, and in original packaging, with proof of purchase.
  2. Non-Returnable Items
    • Customized or personalized items are non-returnable unless defective or damaged upon receipt.
    • Digital products, including downloadable materials, cannot be returned once accessed.
  3. Return Process
    • To initiate a return,  Contact with your order details.
    • Upon approval, you will receive return shipping instructions.
    • Customers are responsible for return shipping costs unless the item was defective or incorrect upon delivery.
    • Return address: Brad Lea, LLC 11411 Southern Highlands Pkwy Las Vegas, NV 89141
  4. Refunds for Merchandise
    • Refunds are processed to the original payment method within 7–10 business days of receiving and inspecting the return.
    • Shipping fees are non-refundable.
  5. Damaged or Defective Items
    • If your merchandise arrives damaged or defective, please notify us within 7 days of delivery. We will arrange for a replacement or refund, including return shipping costs.

Shipping Policy

  1. Shipping Methods
    • We offer standard and expedited shipping options through trusted carriers such as USPS, UPS, and FedEx.
  2. Processing Time
    • Orders are processed within 2–3 business days after confirmation of payment.
  3. Delivery Timeframes
    • Standard Shipping: 5–7 business days within the U.S.
    • Expedited Shipping: 2–3 business days within the U.S.
    • International Shipping: Delivery times vary depending on the destination and customs processes, typically 10–15 business days.
  4. Shipping Costs
    • Shipping costs are calculated based on the weight, size, and destination of your order and will be displayed during checkout.
  5. Order Tracking
    • Once your order ships, you will receive a tracking number via email to monitor your shipment.

For Training Programs

  1. Refund Eligibility
    • Training programs are eligible for a refund within 30 days of purchase if you are unsatisfied and have not accessed or completed a significant portion of the program.
  2. Non-Refundable Training
    • Digital training courses and live training event registrations are non-refundable after 30 days from the purchase date or once accessed.
    • Live training event registrations are non-refundable but may be transferable to a future event within the 30-day window.
  3. Refund Process
    • Submit refund requests to Contact with proof of purchase and an explanation of the issue.
    • Approved refunds will be processed to the original payment method within 7–10 business days.

For Subscription Payments

  1. Cancellation Policy
    • Subscriptions may be canceled at any time by contacting us at Contact. No future payments will be processed after cancellation.
  2. Refunds for Subscription Payments
    • Payments made prior to cancellation are non-refundable.
    • Access to subscription services will remain active until the end of the current billing cycle.

General Term

  • BradLea.com reserves the right to refuse returns, refunds, or subscription cancellations that do not meet the conditions outlined in this policy.
  • For any questions or assistance, contact our support team at Contact

Thank you for choosing BradLea.com for your merchandise and training needs. We’re here to help you succeed!

 

Contacting Us

If you would like to contact us go here Contact Us or write a letter to 11411 Southern Highlands Pkwy, Ste 200, Las Vegas, NV 89141, USA